• We may collect the following personal data:
• First and last name
• Email address
• Phone number
• Billing information (e.g. invoice information)
• User account information
• Website usage data (cookies, IP address)

3. Purpose of data use We use the collected data:

• To provide services and provide access to courses
• To process payments
• To provide customer support
• To send marketing communications (only with consent)
• For service development and analysis

4. Legal basis

• Personal data is processed on the following grounds:
• Performance of the contract (purchase and use of the course)
• Legal obligation
• Legitimate interest (improvement of the service)
• Consent (marketing)

5. Data retention

• We retain personal data only for as long as necessary:
• To perform the contract
• To comply with legal obligations
• To resolve disputes

6. Data sharing

• We do not sell personal data to third parties. We may share data with:
• Payment service providers
• IT and platform service providers

With legal authorities, if required to do so by law 7. Data subject rights You have the right to:

• Access your data
• Request correction or deletion of data
• Restrict processing
• Withdraw consent
• Submit a complaint to the Data Protection Inspectorate

8. Cookies

We use cookies to improve user experience and for analytics.

9. Security

We implement appropriate technical and organizational measures to protect data from unauthorized access.

10. Contact

Fair Est OÜ
Email: info@lonelypenguine.com